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VanDyke Customer Comments
It makes our day here at VanDyke Software when we get feedback from our customers.
We get particularly excited about hearing how customers use our software
to make their businesses work better and more securely.
If you'd like to share how you use VanDyke Software Products, use this
form and we'll contact you.
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"Whenever I have encountered any issues in VanDyke
software, the mere thought of discussing the issue
with you gives me the confidence that the issue will
be resolved."
—Amit Jain, AGL Resources
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"I am very impressed with your team's ability to answer
and resolve questions on the first call. Many companies
aspire to have such a high success rate on connecting
and closing calls like you do — few actually do it! I
would not hesitate to recommend your company and product
to anyone looking for SFTP solutions!"
— Alan Takimoto, Solution Architect, HP Education Services Canada
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"Once again you folks have demonstrated how all software
providers today should be — awesome customer service!"
— David Bareiss, Farm Credit Financial Partners
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"So far, VShell is exactly what I was looking for: a simple
to manage place to publish and provide secure file transfer
points for vendors providing data. The interface and
permissions are easily integrated with Active Directory
and people can be familiarized with its operation in a
very short timeframe."
—Ken Sayers, East Hartford Public Schools
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"I want to express my gratitude for the excellent job
you did guiding us through this process with VShell.
One of the main reasons I continue to recommend we use
VanDyke software is because of the stellar support."
—Scott Lewis, Bluecross Blueshield of South Carolina
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"Thanks so very much! This fix [for VShell] works great.
I really appreciate the quick fix on this."
—Lisa C. Sinopoli, System Integration Analyst,
Lockheed Martin, VShell user
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"Many, many thanks as always — you certainly deliver on
your support capabilities as a company."
—David Smith, Operations/IT Manager, Border Asset
Management Ltd.
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"I would like to say that I had never got such beautiful and informative emails from any support people till now. All your emails were so informative and useful. Thanks again." —Ganesh Amminalli, Deutsche Bank AG |
"I continue to be amazed at the support I
receive from VanDyke Software. You people at VanDyke are great!" —David
Chladek, Systems Administrator, North Harris Montgomery Community
College District |
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"Thank you so much for helping me so patiently,
especially considering this is pre-sales support.... You guys rock!
I have never had this positive an experience with any other company
before. You guys do listen to customers!"
—Mitsuko Yoneyama, Adobe Systems, Inc.
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"Because of the flexible way you handle groups
in both VShell's Virtual Directory structure and its Access Controls,
I haven't had to touch the configuration... it is simple for me
to add a new city when one comes on board — it only takes
me about five minutes to set them up. We leveraged the trigger feature in VShell
to load our import engine to upload files in real time into our
production system... Because of the triggers, I'm able to update
our SQL database in almost real time after a city updates their
data."
—Jeramie Mercker, Software Architect,
Georgia Municipal Assn.
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