I can't get dot files to show. Is there something on our FTP server that's keeping this feature from working?

The "Dot Files" option in the "View" menu shows or hides dot files that have been returned in the file listing. However, some FTP servers do not return the dot files in the file listing by default. To make the FTP server return the dot files in the file listing, you will need to edit your session as follows:

1. In the "Connect" dialog, right-click on the session name and choose the "Properties" option.
2. Select the "Options \ FTP" category from the tree view.
3. In the "Directory listing options" group, check the "All entries" check box.
4. Click on the "OK" button to save your settings.

This should cause the FTP server to return dot files in the file listing. Toggling the "Dot files" option in the "View" menu will now show or hide the files.