What is the upgrade process for SecureCRT^®? How do I keep my settings? How much does it cost?

What is the upgrade process?

SecureCRT is designed to be installed directly in place of prior versions, so you only need to download the installer, and then run it. There is no need to uninstall the older version prior to installing the newer one since in most cases the new version will automatically uninstall the old version for you. Cases where an older version may not be removed involve upgrading from very old versions of SecureCRT (5.5.4 and older) to newer versions of SecureCRT.

How do I keep my settings?

Default SecureCRT installations do not change, alter, remove, or otherwise put in jeopardy your existing sessions/settings. However, if your organization has deployed SecureCRT initially using a customized installation, you will need to seek assistance from your organization's deployment team in determining the expected behavior of an upgrade installation.

Is there a quick way to find out if I am eligible for an upgrade?

Yes. Open the main Help pull-down menu and select the Check for Updates... menu item. The information on the web site to which you are directed will provide upgrade specifics. For example:

How much does it cost?

Depending on the option chosen at the time of your license purchase, SecureCRT licenses include either 1 or 3 years of access to product updates and technical support. In SecureCRT versions 6.1 and newer, you can determine when the eligibility timeframe for your existing license expires by clicking on the main Help pull-down menu and choosing the About SecureCRT... menu item. If you are running SecureCRT on the Mac OS X platform, the "about" dialog is available within the main SecureCRT pull-down menu. For more information or if you have an older version of SecureCRT, please see the Upgrade Eligibility page. If your license is not eligible for a free upgrade, but you are interested in renewing your license, you can review upgrade pricing information and purchase online, or contact us.