Why isn't the audio bell working?

Note: This tip is for use with SecureCRT® for Windows®.

If you cannot hear beep sounds when SecureCRT receives BELL characters while connected to a remote system, the first step is to make sure that your SecureCRT session is configured to play the beep sounds:

1. From the SecureCRT "Options" menu, select "Session Options".
   
   
2. In the "Options" category of the "Session Options" dialog, verify that the "Audio bell" option is enabled.

If you still cannot hear beep sounds, the next step is to check the system audio settings.

3. From your system's "Start" menu, select "Control Panel".
   
   
4. Open the "Sounds and Multimedia" applet. In Windows XP, this is called "Sounds, Speech, and Audio Devices" and then you will have to select "Sounds and Audio Devices".
   
   
5. Select the "Sounds" tab on the "Sounds and Audio Devices" dialog.
   
   
6. Make sure that the "Windows/Default Beep" event is set to something other than "(None)". You can test this setting by pressing the "Play" button (the button with the right-facing arrow next to the "Sounds" field).
   
   
7. If the "Play" button is grayed-out or you can't hear a sound when you press it, then you probably need to install or repair your system's sound drivers.

If the system audio setting appears to be correct and you still do not hear beep sounds in SecureCRT, it may be due to a registry setting made by Tweak UI, which is an optional utility application from Microsoft.

1. From the "Start" menu, select "Control Panel".
   
   
2. If you see Tweak UI on the list of Control Panel applets, open it and verify that the "Beep on errors" option on its "General" tab is enabled. If you change this setting, you may need to reboot in order for it to take effect.

If you still cannot hear beep sounds, please contact VanDyke Software technical support at support@vandyke.com.