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Why doesn't the lock icon appear in the session window status bar when the connection is secure?

Icons may not display correctly on systems that do not have the latest common control DLLs. Toolbars or tool tips may appear white for the same reason.

This problem can usually be corrected by downloading the latest version of the common control DLLs from the following location:

http://www.microsoft.com/msdownload/ieplatform/ie/comctrlx86.asp

You should download the version of the DLLs that corresponds to the version of Internet Explorer that is installed on your system.

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