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I'm trying to place my order online, and keep getting errors. How do I correct this?

If your computer is behind a firewall, you may not be able to connect to a secure server. In addition, your web browser must be set to allow SSL connections. Suggested options for using Internet Explorer are as follows.

In Microsoft Internet Explorer, open the Tools menu and choose Internet Options. On the Advanced tab, scroll to the Security section.

- SSL 2.0, SSL 3.0 must be CHECKED.
- TLS 1.0, PCT 1.0 must be UNCHECKED.

If you change settings, click OK in Internet Options, close all browser windows and restart Internet Explorer.

If the problem persists, you can also order direct from VanDyke by phone, fax, or mail.

 

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