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SUPPORT > UPDATES
One Year Software Updates and Support
When you purchase a software license from VanDyke Software, you receive a perpetual license to the current official version of the product (at the time of your purchase) as well as the following benefits:
If you have questions about whether you can upgrade without charge or you need to pay for an upgrade to a recent release, please see the Upgrade Eligibility page for your product in the Pricing section.
One year after your license purchase, access to software updates and technical support expires. Depending on the number of VanDyke Software licenses you have purchased, you can use one of the following options to extend access to technical support and product updates.
Complete information about updates including pricing can be found on our upgrades page. For those customers who have been out of maintenance for an extended period, please contact sales and we will be happy to work with you on an individual basis.
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