VanDyke Software

One Year Software Updates and Support

When you purchase a software license from VanDyke Software, you receive a perpetual license to the current official version of the product (at the time of your purchase) as well as the following benefits:

• Unlimited access to software updates for one (1) year or three (3) years (depending on the license you purchased) from the date of license purchase, with no limit on minor or major releases.
• Unlimited free technical support by email for one (1) year or three (3) years.
• Toll-based telephone technical support for one (1) year or three (3) years.

Software Update Eligibility

To determine if your license is eligible for a no-charge update to a recent release or if you need to purchase an upgrade to a recent release, please click on the link below for your product:

• VShell® Server update eligibility
• SecureCRT® update eligibility
• SecureFX® update eligibility
• VanDyke ClientPack update eligibility

How to Purchase Software Upgrades and Software Maintenance

All VanDyke Software licenses include either one year or three years of software updates and support. After your license expiration, you may purchase an Upgrade or Software Maintenance.

Depending on the number of VanDyke Software licenses you have purchased, you can use one of the following options to extend access to technical support and product updates.

Client licenses:

Server licenses:

Complete information about updates and upgrades including pricing can be found on our upgrades page.

For those customers who have been out of maintenance for an extended period, please contact sales and we will be happy to work with you on an individual basis.