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Press Release

Survey Findings Reveal Network Administrators Rank "Securing Remote Access" Their Most Important Priority Four Straight Years

Boca Raton, FL and Albuquerque, NM – May 11, 2010 – In the seventh annual "What Keeps Network Administrators Up At Night" survey of 353 network administrators commissioned by VanDyke Software® and executed by Amplitude Research®, when network administrators were presented 11 security management issues and asked to rank their top three priorities, "securing remote access" was ranked by 25% as being their top priority, while 15% said "keeping virus definitions up to date" was a top priority.

The following tasks were ranked as being either "most important," "second most important," or "third most important", i.e., a "top three priority."

Securing remote access 52%
Keeping virus definitions up to date 44%
Patching systems36%
Monitoring intrusions 33%
Secure file transfer30%
Network use monitoring28%
User awareness26%
Password management16%
User training11%
Managing logs11%
Replacing non-secure protocols11%

Network administrators were also asked in a different question "what keeps you up at night?"  A network security breach (39%) was selected most often, which represents a significant increase from 2009 (27%), followed by "your users" which was selected by 38% in 2010, and "your recovery plan (or lack thereof)" which was selected by 32%.  Those who "sleep like a baby" decreased to 26% in 2010 from 36% in 2009.  Said Steve Birnkrant, CEO of Amplitude Research, "The results also indicate that those feeling they had an insufficient IT security budget were more likely to have a worry that ‘keeps them up at night,’ particularly in the case of worries about users and network security breaches.  Only 18% 'slept like a baby' if they felt their company was not sufficiently budgeted for security needs."

The 2010 study was commissioned by VanDyke Software and conducted online by Amplitude Research during the second and third week of April among nationwide IT web panelists.  In total, 353 surveys were completed by respondents who confirmed working as a "network or systems administrator" for their company / organization, with a maximum sampling margin of error of 5.2% at the 95% confidence level. To obtain an executive summary of the 2010 survey results, contact Michael Krems of Krems Public Relations at

About Amplitude Research, Inc.

Amplitude Research® is a privately owned online survey company headquartered in Boca Raton, Florida.  Amplitude specializes in online market research, combining its proprietary market research software, top quality survey panels ( and experienced professional services to deliver actionable survey results.  The name "Amplitude" Research and its tagline "loud and clear" signify Amplitude's high-quality survey design, survey administration, data analysis and reporting services tailored to each client's needs.  For more information about Amplitude Research and its technology market research surveys, visit the company's website at

About VanDyke Software, Inc.

Busy IT professionals depend on VanDyke Software® to deliver rock-solid, easy-to-configure software for secure remote access, secure file transfer, terminal emulation, and remote administration.  VanDyke offers a fully-supported 30-day evaluation of its products prior to purchase, providing both evaluators and customers with a higher level of service.  The company's product offerings include the SecureCRT® Secure Shell terminal emulator, the SecureFX® secure file transfer client, the VanDyke ClientPack, and the VShell® Secure Shell server.  For more information about VanDyke Software, visit the company's website at

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